Job Description
Are you a recent university graduate looking for a banking job in Ethiopia? Dashen Bank S.C. is inviting qualified applicants to apply for the position of Customer Service Officer (Maker) at branches under its Mekelle District.
This opportunity is particularly relevant to eligible graduates who want to begin their careers in banking and customer service. Applicants should review the educational requirements, age limit, graduation years, and application deadline before submitting their applications.
Job Overview
- Organization: Dashen Bank S.C.
- Job Title: Customer Service Officer (Maker)
- Vacancy Reference: DB_EX/MD/001/26
- Requisition ID: 2390
- Job Location: Branches under Mekelle District, Ethiopia
- Required Experience: Zero years; fresh graduates can apply
- Minimum CGPA: 2.50 and above
- Eligible Graduation Years: 2024, 2025, and 2026
- Age Limit: Not more than 25 years for external applicants
- Application Deadline: October 22, 2026
- Application Method: Online application
About the Position
The Customer Service Officer (Maker) supports the daily operations of a Dashen Bank branch. The position focuses on serving customers, processing banking transactions, maintaining account information, and responding to customer requests.
The successful applicants will have an opportunity to develop practical banking skills through an intensive training period. According to the vacancy announcement, permanent assignment follows six months of intensive training.
Educational Requirements
Applicants must have a bachelor’s degree in a business-related field or an equivalent field of study.
Eligible fields include:
- Accounting
- Marketing Management
- Management
- Economics
- Business Administration
- Information Technology
- Other equivalent or related fields accepted by the bank
Candidates should ensure that their academic qualifications meet the requirements specified in the official application portal.
Work Experience and Other Requirements
This vacancy is open to candidates with zero years of work experience, making it a potential entry-level opportunity for recent graduates.
Applicants should meet the following conditions:
- Have a minimum CGPA of 2.50.
- Be graduates of 2024, 2025, or 2026.
- Be no older than 25 years if applying as an external candidate.
- Hold the required bachelor’s degree in an eligible field.
- Meet the bank’s other recruitment conditions.
Meeting the minimum requirements does not necessarily guarantee selection. Applicants should provide accurate academic and personal information throughout the recruitment process.
Key Responsibilities
The Customer Service Officer (Maker) helps ensure that customers receive efficient and reliable banking services. Typical responsibilities associated with the position include:
- Assisting customers with account-related services and requests.
- Processing payment and collection transactions.
- Maintaining and updating customer account information.
- Handling cash and non-cash banking transactions within assigned responsibilities.
- Responding to customer inquiries and directing requests appropriately.
- Following the bank’s operational procedures and applicable requirements.
- Supporting smooth and timely service delivery at the branch.
The precise duties and responsibilities will be determined by the bank.
Training and Career Development
The recruitment announcement indicates that selected candidates will undergo six months of intensive training before permanent assignment.
This arrangement offers eligible graduates an opportunity to develop their understanding of banking operations, customer relations, transaction processing, and branch-level service delivery.
Applicants should confirm the applicable training arrangements and other employment conditions directly with Dashen Bank.
How to Apply for Dashen Bank Jobs
Interested and qualified applicants should submit their applications through the bank’s official recruitment portal.
Application steps:
- Open the official Dashen Bank application link below.
- Locate the Customer Service Officer (Maker) vacancy.
- Read the complete job requirements and recruitment instructions.
- Complete the online application form with accurate information.
- Provide the required academic and personal details and submit the application as instructed.
Official application link:
Apply through officail link
Applicants are encouraged to submit their applications before the deadline and verify that their applications have been successfully received.
Application Deadline
The stated deadline for this vacancy is October 22, 2026.
Candidates should apply as early as possible rather than waiting until the final day. If the official portal displays a different deadline or updated recruitment status, follow the information published by Dashen Bank.
Important Notice for Applicants
The information in this article is provided to help job seekers understand the opportunity. The bank’s official recruitment portal remains the primary source for the complete vacancy requirements and application instructions.
Salary, additional benefits, and the exact document requirements were not confirmed in the available announcement. Applicants should check these details through the official portal rather than relying on unverified claims.
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